Terms & Conditions

Bead Barn :: Help zone

Please read them carefully

The use of this site is governed by the TERMS AND CONDITIONS AGREEMENT OF SALE set forth below. Your use of this site or purchase from beadbarn.com.au indicates your acceptance of these terms and conditions.

beadbarn.com.au reserves the right to make changes to this web site and these terms and conditions at any time without any prior notice.

beadbarn.com.au is the service provider; it is also referred to as "ADU", "us" and "we".

Customer is the person or organisation who purchases or seeks services from beadbarn.com.au; it is also referred to as "you".

  • beadbarn.com.au maintains this site. It is permissible to download material displayed on the Site for personal use only, provided all copyright and propriety notices are retained. To modify, distribute, or reuse contents of this site for commercial use is not permitted without the Site Owner’s permission.
  • All items and freight prices advertised include GST.
  • beadbarn.com.au uses reputable carriers and we will make every effort to ensure that your purchase is delivered on time and in good condition. Please ensure that you provide us with the correct delivery address.

Ordering

Online
Orders can be placed securely online by credit card. To ensure your details remain confidential we are on a server using 128bit security. You will recieve an email confirming your order including the freight charge, which is automatically calculated at time of checkout.
 
Offline
Orders can be placed by telephone. fax, mail or email. You can contact us by phone on 02 6230 2900 or fax 02 62302911 during business hours and give us your order and pay by credit card, or you can post a cheque with your order or we can give you our bank details for direct deposit. All cheque and money orders are to be made payable to Ampire Holding Pty Ltd T/A Bead Barn Federation Square ABN: 51002302338
Where a payment is made by cheque or direct deposit goods will not be despatched until the cheque has cleared or money has been credited to our account.
Within 48 hours we will contact you to confirm delivery address and order details.
You can also visit our store Bead Barn at Shop 5 Federation Square, O'Hanlon Place,
NICHOLLS  ACT  2913. We are open 9.30 - 5.00 7 days.

Payment Methods
Payment methods accepted include: Visa, Mastercard, Direct Deposit, Cheque (by post) and Money Order (by post). Please do not send cash.
IMPORTANT: Do not send credit card details via normal email. You can order via email but either fax or phone through your credit card details. Bead Barn accepts no responsibility for security of data transmitted via uncrypted email.

Currency
All prices are in Australian dollars (AUD) and include the Australian Goods and Services Tax (GST). International customers are exempt from the GST and it will be deducted from the account at the time of purchase.

Shipping

Shipping costs will be based on on weight and sometimes volume. A delivery within Australia up to 500g shall cost $8.80 and larger orders to 3kg $10. Cost of delivery for larger orders and international shipping varies and cost shall be provided upon application. Please allow 7 days for delivery.

Lost and damaged goods
All goods are examined for quality control prior to being despatched. Goods will be packed to ensure safe arrival. However, if goods are damaged or lost during transit, please contact us immediately and we will organise to have them replaced.

Out of stock items
We have thousands of items and will endeavour to keep the website up to date. However, if a particular item on the website is not available, we will refund the difference by cheque or through your credit card.
 
Returns and Refunds
Returns will  only be accepted with an authorisation number given when you contact us within 24 hours of receiving your order. Goods must be returned within 7 days. If you wish to exchange goods because you are unhappy with your choice of products there will be a 20% handling fee. This will not be applicable to damaged or faulty goods. We are happy to exchange but cannot refund, so please choose carefully.
Sale and run out items will not be exchanged or refunded

Wholesale
Please contact us by phone for details. Wholesale buyers need to be genuine resellers and confirmation of your status will have to be verified.

Disclaimer

  • The material on this website is provided for information only. beadbarn.com.au does not warrant that any information or data on this website is accurate, complete, current or suitable for any purpose.
  • This website is not a substitute for independent professional advice and beadbarn.com.au strongly recommends that users obtain any appropriate professional advice relevant to their particular circumstances. No person should act or fail to act on the basis of these materials.
  • Information provided is considered to be true and correct at the time of publication. Although beadbarn.com.au monitors the quality of the information available on this website and updates the information regularly, changes in circumstances after time of publication may impact on the accuracy of this information.
  • To the maximum extent permitted by law, beadbarn.com.au disclaims all liability for any loss, damage, expense and costs incurred by any person arising out of accessing, downloading, using or relying on any materials from this website.

Links to external websites

  • This website contains links to external websites and may contain views or recommendations of third parties, hypertext links, frames or other references to other parties and their websites. beadbarn.com.au cannot control the contents of such material, hypertext links, frames or other references, and does not warrant or accept any legal liability whatsoever arising from or in connection with, the accuracy, reliability, currency or completeness of any material contained on any linked site.